Mobile App Privacy Policy

We respect your privacy and are committed to protecting your personal data. This
Privacy Policy explains how we collect, use, store, and disclose your information when
you use our website or mobile application (“BBH Staff Delite“).
1. Information We Collect

We collect various types of information to provide and improve our services, including:
• Personal Information: When you sign up for an account or make a purchase, we
collect personal details such as your name, email address, phone number, and
other contact information.
• Payment Information: If you choose to recharge or top-up your wallet using
Razorpay or any other payment gateway, we collect your payment details,
including transaction information.
• Order Information: When you place an order for a meal or any service, we
collect details related to the meal, delivery, and payment transaction.
• Device Information: We may collect information about your device, including
device type, operating system, browser type, and IP address.
• Usage Data: We collect information about your interaction with the website or
app, such as the pages you visit, features you use, and the duration of your
sessions, to improve our services.

2. How We Use Your Information

We use your information for the following purposes:
• To provide and manage your account.
• To process your payments and complete transactions.
• To facilitate meal ordering and delivery services.
• To send you order confirmations, receipts, and notifications.
• To personalize your experience and improve our services.
• To detect and prevent fraud or unauthorized activity.
• To comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for their marketing
purposes. However, we may share your information in the following cases:
• Service Providers: We may share your information with trusted third-party
service providers, such as Razorpay, to process payments and facilitate orders.
• Legal Compliance: We may disclose your information if required by law or to
comply with legal obligations, court orders, or government requests.
• Business Transfers: If we undergo a merger, acquisition, or asset sale, your
information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized
access, disclosure, alteration, or destruction. However, no method of transmission over
the Internet or electronic storage is 100% secure, and we cannot guarantee absolute
security.

5. Your Rights

You have the right to:
• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications from us.
• Request data portability, if applicable, subject to applicable laws.
To exercise these rights, please contact us at:
Bangalore Baptist Hospital
Bellary Road, Hebbal,
Bangalore – 560024.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track user activity, personalize
your experience, and gather analytics data. You can manage your cookie preferences
through your browser settings.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly
collect personal data from children. If you believe we have collected information from a
child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in this
document with an updated “Effective Date.” We encourage you to review this Privacy
Policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices,
please contact us through our Contact Page.